FAQ.

HERE ARE COMMON QUESTIONS ABOUT ARATTA CARPET

Company Information & Audience

Who we are?

We are ARATTA carpet. A reputable producer and a powerful exporter for your need to supply Persian machine-made carpets. We are here for you to supply orders according to your taste. We always focus on customer satisfaction, quality of raw materials, and commitment to orders.

They are carpet importers, carpet warehouses, carpet retailers, chain stores, and carpet merchants. Since we know that every business has unique customers, we put our customers above all. We are more your consultant than a seller or an exporter.

In the company, all carpets are produced using the latest technology Van De Wiele looms, by using 11 different featured machines and all production and finishing steps will be done in the factory.

The most obvious difference between Persian carpets and others is their designs. Most Persian carpets have oriental, elegant designs and motifs, mostly with medallion designs at the center. Persian carpets look like they are made for palaces. Of course, according to market demand, we have also covered modern and neoclassical designs.

Iran. Iran has been one of the highest-quality carpet producers for centuries. Because of this “Persian Carpet” is famous all around the world. The carpets are not only floor coverings – they’re works of art. Their beauty, and the impact it will have on homes, cannot be overstated.

For many reasons including: Complex and unique design, extremely rich color combinations, use of finer yarns, and high reed and density. Compared to other carpets, its texture requires more time, advanced machines, and expensive threads.

With regular care and maintenance, an authentic Persian carpet can last many years. The secret to their durability is in the materials that are used and the way they are constructed.

Customer Service & Ordering Process

In what reeds does ARATTA carpet company provide machine-woven carpets?

The collection of ARATTA carpet comes in 1200 and 1500 reeds. We export a wide variety of carpets, including silk, a mix of Silk-Acrylic, and Acrylic carpets.

Silk carpets are considered to be among the most beautiful and exclusive ARATTA carpets, and one of the main reasons is the thin threads of silk used in these carpets, which show small details in their designs.

In our products, Modal Silk and Viscose Silk are the most expensive; after them, Acrylic yarn, which is synthetic but durable and versatile, is also highly valued. Our products are completely 100% silk, 100% acrylic, or a mix of silk and acrylic.

Yes, but the product must fit within our device settings. You can send us the specifications so that, if possible, we can supply and export it to you.

ARATTA carpets provide all customers with detailed service for their needs. If the customer shares with the company all technical specifications, we can guide accordingly.

Some ways to identify high-quality carpets include:

  • Knots Per Square Meter: Higher density means better durability and pattern clarity.
  • Details: Design, margins, and arrangement of knots behind the carpet.
  • Premium Yarn: Using top-grade materials ensures a luxurious feel.

Company Information & Audience

How can I order and purchase products from ARATTA carpets?

We prefer communication and contracting via email, where your messages will be forwarded to the appropriate department. You can also use WhatsApp for communication and consultation.

Yes, definitely. By consulting with our export experts, we’re happy to discuss and present available options based on factors like your local market demands and delivery methods.

We guarantee the washability, use of the best yarn available in the Iranian market, no compression of the carpet, and the quality of the color and texture for 10 years.

Pricing & Terms

What is the price of the products?

Product prices depend on customers’ targeted quality types and features. Products are offered at different budget levels based on customer demands.

Prices vary based on quantity, payment, and shipping terms. All prices are subject to final confirmation. Most prices are valid for ten calendar days.

Since the company primarily works with wholesalers, the minimum order is 500 square meters, but it’s best to confirm with our sales team case by case.

If you request a competitive price, we need more details about your inquiries, such as quantity, packaging, shipping method, payment terms, destination port, delivery time, and target price. In result, for FOB offer, our sales team determines all details such as the product cost, transit to the port of loading, customs duties, etc. Therefore, we require accurate information as an inquiry at first

Logistics & Shipping

What are your shipping terms?

We offer various shipping options, including sea, road, and air freight, depending on your urgency and budget. Sample shipments via air can also be arranged.

Order preparation usually takes 2 months from receipt. Shipping times depend on the destination country and shipping mode.

SAT–THU 09:00-20:00 IRST (GMT+3:30). On Fridays, we are available online via WhatsApp.