FAQ
FAQ – Aratta Persian Handicrafts
1. Are all your products handmade?
Yes. Every item at ArattaLand is crafted by skilled Persian artisans using traditional techniques passed down through generations. Each piece is unique and reflects authentic cultural heritage.
2. Do you provide certificates of authenticity?
Absolutely. Many of our handicrafts, especially carpets and high-value items, come with certificates of authenticity to ensure originality and cultural value.
3. Can I request a custom design?
Yes. We offer bespoke orders where you can collaborate with our designers and artisans to create a one-of-a-kind piece tailored to your taste and space.
4. How do you ship fragile handicrafts like Minakari or Khatamkari?
We use secure packaging methods and trusted logistics partners to ensure safe international delivery. Fragile items are carefully wrapped and protected against damage.
5. Do you ship worldwide?
Yes, ArattaLand delivers to clients across the Middle East, Europe, Asia, and the Americas. Shipping costs and delivery times vary depending on location.
6. What materials are used in your handicrafts?
7. How should I care for my handicraft?
Each product type has specific care instructions. For example, carpets should be kept away from direct sunlight and cleaned professionally, while Minakari items should be handled gently and kept dry.
8. What makes ArattaLand different from other handicraft stores?
We combine authenticity with fair trade practices. By supporting our artisans, every purchase not only brings you a timeless work of art but also helps preserve cultural heritage and empower local communities.